The Accessibility Catalyst Group — Executive Growth Advisory
The Accessibility Catalyst Group helps CEOs, CPOs, CMOs, founders, and investors unlock new markets by integrating accessibility into product strategy, artificial intelligence, customer experience, customer service, digital transformation, innovation strategy, and business transformation.
Accessibility changes how companies compete.
We are the executive growth advisory leaders hire after they've decided disability is strategically important — and now need a trusted advisor to turn that conviction into measurable business growth.
Led by Heather Dowdy — Netflix's first Head of Product Accessibility, Presidential Appointee to the U.S. Access Board, and 15-year accessibility technology leader at Motorola, Microsoft, and Netflix.
Talk with an Executive Advisor
We are advisors to executive teams — not consultants, auditors, or trainers. We partner with leadership to transform accessibility into a measurable competitive advantage across executive advisory, product strategy, AI strategy, customer experience, business transformation, accessibility strategy, and leadership workshops.
Heather's keynote presentations help organizations rethink accessibility as a driver of innovation, customer loyalty, AI transformation, and long-term business growth. Book Heather to Speak.
Access-Driven Growth™ is The Accessibility Catalyst Group's executive methodology for turning accessibility into measurable business growth. It treats access as a growth input across five pillars — Market, Product, AI, Experience, and Operating Model — rather than as a compliance obligation handled after launch.
Access decisions determine who can become and remain a customer. Removing barriers expands the addressable market, raises conversion on journeys you already pay to fill, improves retention and loyalty, surfaces innovation that benefits every segment, strengthens AI and product quality, and lowers cost to serve.
The return comes from recovered revenue on abandoned journeys, an expanded addressable market, higher customer lifetime value, lower support and remediation cost, and reduced risk. Fixing access barriers during planning costs a fraction of remediating them after release.
An Access Gap is the distance between the customers a business intends to serve and the customers it can actually serve today. It appears in five forms: customer gaps, product gaps, experience gaps, organizational capability gaps, and competitive gaps.
Email: heather@accessibilitycatalyst.com